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    Your One Stop Shop

    Frequently Asked Questions

    A: Typically 3–8 business days after dispatch.

    A: Most orders are processed and dispatched within 1–2 business days.

    A: Yes—worldwide shipping is available to many locations. International delivery is usually 4–10 business days after dispatch.

    A: Email us anytime at admin@pawcouture-au.com.

    A: We aim to respond within 1–2 business days, often sooner.

    A: Yes—promotions may run at different times. The best way to catch them is to check the website or any announcements we share.

    A: Affordable luxury pet products for dogs and cats, including beds, toys, carriers, travel gear, and accessories.

    A: Yes—many items suit both, and product pages will specify if something is best for cats, dogs, or specific sizes.

    A: It depends on the product. Check the care section on the product page—some covers are machine washable while others are hand wash only.

    A: No—order as little or as much as you like.

    A: We accept major payment options shown at checkout (e.g., card and other express options if available).

    A: If your order hasn’t been dispatched yet, contact us ASAP and we’ll do our best to help. Once shipped, changes may not be possible.

    Contact Us Here!

    Our Story

    Paw Couture Australia started with a simple moment most pet owners know well — that look your dog gives you when their bed is flat again… or when your cat refuses a toy after one day because it feels cheap, noisy, or just not “right”.

    I’m based in Melbourne, Victoria, and I’ve always believed our pets deserve the good stuff — not just what’s “available”, but what’s comfortable, stylish, and built to last. I kept running into the same problems: pet products that looked great online but arrived feeling flimsy, materials that didn’t hold up, sizing that didn’t make sense, and items that clashed with a modern home. And when something didn’t work, getting help felt like pulling teeth.

    So I built Paw Couture Australia to be the store I wished existed: a place where you can shop with confidence, knowing the products are chosen with care — and that there’s a real person behind the brand who actually gives a damn.